Privacy Policy
By using this site you accept and agree with all of the conditions stipulated in our Terms and Conditions, the Privacy Policy and/or the Cookies Policy. If you do not agree with one or all of the conditions, you may not use the site and the related software, and it is recommended to stop using them both.
At Threadmade Studio (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (“Privacy Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, “Personal Data” refers to any information that on its own, or in combination with other available information, can distinguish an individual.
Scope
This policy applies to the Threadmade Studio website and domain.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any personal data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Privacy Policy applies when you interact with us by doing any of the following:
- Make use of our application and services as an authorized user
- Visit any of our websites that link to this Privacy Statement
- Receive any communication from us including newsletters, emails, calls, or texts
Personal Data We Collect
When you make a purchase, or attempt to make a purchase, we collect personal data as part of your order information. This data includes:
- Account information such as your name, email address, and password
- Payment information such as your billing address, phone number, credit card, debit card or other payment method
- Financial Information including credit card numbers to be able to process your order
- Location Data
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by filling out the form on our Contact Us page.
Device and Usage Data
When you visit the Threadmade Studio website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
We also process information when you use our services and products. This information may include:
- Login Information
- Device IDs
- IP Address
- Time stamps
- Authentication records
- Location Information
- Individual Products you view
- Web terms or searches that led you to the site
- Time zone
- Other operational data
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
Purpose and Legal Basis for the Processing of Personal Data
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
- Register and authenticate your account on this site
- Process and fulfill your orders, returns and refunds
- Send you notifications about your order’s shipping status through the communication channels provided by you
- Contact you regarding stock updates and shipping delays
- Answer your queries and to inform you about our new or modified services,
- Send you marketing messages through e-mail like online newsletters or catalogues
- Notify winners of our Giveaways or Contests
- Perform data analysis in the scopes of optimizing our marketing campaigns
- To confirm that you have the legal age requirement to make a purchase on this site
- Providing, developing, and improving our products and services
- Investigate and prevent security incidents such as breaches, attacks and hacks.
Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required If any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
Sharing and Disclosure
We will share your personal data with third parties only in the ways set out in this Policy or set out at the point when the personal data is collected.
We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
Legal Requirement
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
Service Providers and Other Third Parties
We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. Service providers may be within or located outside the EEA. We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services.
Contact us
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, you can always reach us by filling out the form on our Contact Us page.
